Fees and open books

We take nothing from your gift. Here is exactly what a donation costs, who gets what, and what we earn.

What a donation costs

The payment provider charges a processing fee on every payment. We pass it on at cost, show it before you pay, and you can choose to cover it so the cause receives your full gift.

Bank transfer: no cost. Some organisers also accept a bank transfer straight into their own euro bank account, which we checked. Nothing is deducted and no tip is possible. The gift counts on the page once the organiser confirms it arrived, and the page says so.

Standard cards from the European Economic Area. Premium, UK and non-EU cards cost up to 3.15% + €0.25 plus 2% currency conversion. Rates from Stripe's published Belgian pricing.

Who gets what

• The cause receives your gift, minus the processing cost unless you covered it.
• CauseHub receives only the optional tip, if you chose one. It starts at zero and is never pre-selected. We pay the processing cost of the tip ourselves, so a tip never costs the cause anything.
• Platform fee on donations: 0%. Permanently written into our terms.

How we earn a living

Optional tips, and in time paid tools for companies and organisations: giving pages for churches and charities, employee giving and impact reports for companies. We never sell data, never charge causes to be shown higher, and never take a commission from creators' fundraising.

Open books

Live figures from our ledger. Refunded and disputed donations are excluded. Example causes are excluded.

Once a year we also publish our running costs next to this table.